Our Story — Rideau Windows & Doors

Built in Ottawa - for Ottawa.

Rideau Windows & Doors was founded with a simple mission: to bring quality, honesty, and craftsmanship back to the window and door industry. In a field often dominated by quick sales and one-size-fits-all solutions, we set out to do things differently — by focusing on people, precision, and products that truly stand the test of time in the challenging Ottawa climate.

We’re proud to be a locally owned and operated company, built right here in the heart of the city we serve. Our team doesn’t just work in Ottawa — we live here, raise our families here, and understand exactly what homes in this region need to stay comfortable, efficient, and beautiful through four very distinct seasons.

Why We’re Different

Most window companies are just that — companies. At Rideau Windows & Doors, we’re a team of specialists with decades of experience in every part of the process:

👩‍🎨 Design expertise – Over 15 years helping homeowners choose the perfect windows and doors for their home’s architecture, energy needs, and lifestyle.

📋 Project management – Over 15 years ensuring every detail runs smoothly, from first consultation to final cleanup.

🪜 Installation mastery – Over 20 years of in-house installation experience specifically in the Ottawa area, meaning we know exactly how to build for our

climate — not just any climate.

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Quality That Starts at the Source

We believe the best results begin with the best materials. That’s why we only work with Canadian-made, Canadian-tested windows and doors designed specifically for our weather extremes — from -30°C winters to humid July heatwaves.

Every product we install is Energy Star® rated, rigorously tested, and built to reduce energy consumption, improve comfort, and stand up to our environment. And because we partner directly with trusted Canadian manufacturers, we maintain strict quality control from factory to finish.

The Rideau Way — Every Detail Matters

What truly sets Rideau Windows & Doors apart isn’t just our products — it’s the way we work.

We take the time to understand your home, your vision, and your goals. We never rush through quotes or cut corners during installation. We treat your home like our own — with care, precision, and respect.

Our approach is rooted in transparency and trust. No hidden costs. No pushy sales tactics. Just honest advice, clear communication, and quality workmanship from a team that stands behind every window and door we install.

Frequently Asked Questions

Why Should I choose a local Ottawa company for my window and door projects?

Choosing a local team like Rideau Windows & Doors means your windows are designed and installed by people who understand Ottawa’s tough winters, humid summers, and building standards — ensuring long-term performance, energy savings, and local accountability you can trust.

How do I know if my windows need to be replaced or just repaired?

If you’re noticing drafts, condensation between panes, or rising energy bills, your windows may be failing. Our team can inspect your windows and recommend whether a full replacement or a targeted repair is the most cost-effective and efficient solution.

What makes Canadian-made windows better for Ottawa homes?

Canadian-made windows are engineered and tested to handle extreme temperature changes, ice buildup, and condensation — unlike many imported products. All of our windows meet or exceed ENERGY STAR® standards for insulation, durability, and long-term performance.

Why does condensation appear on my new windows?

Condensation is actually a good sign your new windows are sealed tightly and performing properly. It happens when warm, humid indoor air meets the cold glass surface. A quick fix is to improve ventilation and control humidity — our experts can help you balance it for a more comfortable home.

What happens if windows aren’t installed properly?

Even the best windows will fail if installed incorrectly. Poor installation can cause drafts, leaks, condensation, and even structural damage. That’s why our in-house installers — with over 20 years of Ottawa-specific experience — handle every job with precision and care.

Are there rebates or financing programs available for new windows and doors?

Yes! Ottawa homeowners may qualify for rebates of up to $10,600 through the Home Efficiency Rebate Plus (HER+) program, and low-interest financing of up to $125,000 through the Better Homes Ottawa Loan. We’ll help you identify and apply for the programs that best fit your project.

How long does a typical window or door installation take?

Most standard projects can be completed in one to two days, depending on the number and size of windows. We take care of every step — from protecting your space to final cleanup — ensuring minimal disruption and flawless results.

Our approach is simple: transparency, quality, and trust. With every job, big or small, we bring the right team, the right tools, and the right attitude.

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